I need help for restore my ships. Please help

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> my ships was deleted

Player(s) with issue? (steam name)
=> losaloss

Server? (EU or NA or RE EU or RE NA)
=> HWS RE EU

When did it happen? (Use server time: type ingame cb:time)
=> idc

On which Playfield?
=> Kyru Beelise

Structure Name(s)?
=> -HGMiner2.1- , Asteria , Galaxy , Nordgard , MinerKurwa , Miner 10

Structure ID(s) (Open ingame console and type di)?
=> 17951796 , 15186988 , 12581681 , 11314862 , 10120222 , 9484612
How can we help you now?
=> restore ships please!
thx!

2

Hi, I’ll check.

3

You don’t exist on the RE EU server. Are you sure you inputed the correct username?

You don’t care? It doesn’t matter if you care when it happened, we still need an approximate time.

4

R.i.P|Zawahiri
31 August 2022

1 Like
5

Okay, the first two structures were deleted since they were docked to your CV, Galaxy. The CV was deleted since you haven’t touched/interacted with it for over a month.

Will check the rest now.

6

Is it possible to restore structures that have not been touched for 30+ days?
or not?

7

I tried to restore them all now as a big exception.
If you don’t touch your structures every 15th day, they will be deleted again, and we can’t restore them next time.

1 Like
8

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