I need help please, Alien Core is gone

[Howie]

======= NOTICE FOR HELP =======

What happened?
=> I logged in, my base was “other faction”, had faction admin faction base so I could regain control, checked my ships, alien core was present in my CV, then relogged twice due to being stuck in ship floor, now alien core is gone.

Player(s) with issue? (steam name)
=> Howiemjm

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> cb:time was prior to 18:23

On which Playfield?
=> Inner Heaven planet

Structure Name(s)?
=> CV Explorer II Lvl 15

Structure ID(s) (Open ingame console and type di)?
=> 10223718

How can we help you now?
=> Relpace alien core and determine glitch problems. thanks

[RexXxuS]

Sorry, was gone the last 2 days.

@Jascha I don’t see any “Alien Core” in the Structure History.
Any clue why?

[Howie]

I cannot explain the missing core anymore than I can explain being locked in my own private base, which was working fine when I logged out the night before.
I had spawned in the new CV with a regular core. I then recycled my Spt CV (modified factory UCH Pelican) from which I received its alien core. I then went into my new CV, popped the regular core and installed the alien core. On the day of the locked in base glitch, the alien core was present, as I had doubled checked my ships to make sure I still had access to them. I went off to do something in my SV and when I returned, the new CV ran out of fuel. That is when I looked again to find the alien core missing. I have since put a new alien core in my new CV and would appreciate a replacement. Thanks

[Jascha]

Hey,

sorry but we do not have logs about that and can’t restore it.