I need help please Automated Industrial Mining Rig

[TankManDew]

What happened?
=>I put down Automated Industrial Mining Rig , Epsilon 46999 III moon , and now its says access Denied

Player(s) with issue? (steam name)
=>TankManDew

Server? (+ EU or + NA or RE EU or RE NA)
=>NA

When did it happen? (Use server time: type ingame cb:time)
=>march 27 23:15

On which Playfield?
=>Epsilon 46999 III moon

Structure Name(s)?
=>Automated Industrial Mining Rig

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=>access Denied , set to my faction , or remove and add to my OCD

[Dr.Dark]

Hey, @TankManDew. Welcome back.

You skipped the entire support template, so we can’t do much here. Please click this button and fill out the template. Then we’ll check tomorrow Today is quite late for us.

[TankManDew]

What happened?
=>I put down Automated Industrial Mining Rig , Epsilon 46999 III moon , and now its says access Denied

Player(s) with issue? (steam name)
=>TankManDew

Server? (+ EU or + NA or RE EU or RE NA)
=>NA

When did it happen? (Use server time: type ingame cb:time)
=>march 27 23:15

On which Playfield?
=>Epsilon 46999 III moon

Structure Name(s)?
=>Automated Industrial Mining Rig

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=>access Denied , set to my faction , or remove and add to my OCD

[TankManDew]

fixed

[TankManDew]

ID=12022216

[Dr.Dark]

Okay, I had time to check now. In general, small placeables are very difficult for us to deal with, since they’re not real structures. They don’t have any IDs, logs, or anything like that.

But through some back and forth searching, maybe I found it? Can you tell me the coordinates of the auto miner?
Are they (-2789, 136, -753)? Assuming I’m even looking at the right playfield (I don’t know for sure), I only see that one auto miner on the playfield belonging to you. In fact, it’s the only industrial auto miner I see on the playfield at all.

[TankManDew]

@TankManDew

Epsilon 46999 III moon

Epsilon 46999 III moon -3177 112 -287

[Dr.Dark]

I see no auto miner in that location. Only what appears to be a half-destroyed base.

[TankManDew]

-2790 120 -753 on the aluminum deposit

[Dr.Dark]

Thanks, I found the AM in the database, and based on what I see, that one does belong to you. If you say that it says “Access Denied” ingame, that is very weird. The database value should the the ultimative “truth” for the game.

Out of curiosity, do you know how this happened? Did your factionmate Ragehidea access it at some point (which shouldn’t be possible, since faction access is disabled)?
But either way, for now I destroyed the one ingame and put a new one in your inventory If it had any contents, those are unfortunately lost. The best I can do is the autominer itself.

[TankManDew]

this is my first industrial AutoMiner and I couldn’t put fuel in it so I placed it down set it to faction then I pulled it up too see if a tool tip would say what kind fuel it needed, put it back down it for got broken.

[Dr.Dark]

I see, thank you for the explanation!