I need help please - Backpack fell through ground

[Akhaara]

======= NOTICE FOR HELP =======

What happened:
=> Backpack fell through ground when i died. Literally saw it keep falling below me when i went back for it as meters went up and it disappeared.

Player(s) with issue:
=> Akhaara

Server:
=> NA

Time (cb:time):
=> 24 August 2019 11:10

Playfield:
=> Triton

Structure Name(s):
=> Near Alien Drone Base

Structure ID(s):
=>

How can we help you now:
=> Retrieval of what was lost? Freelancer Class Weapon. Thousands of ammunition, about 50 multi charges, T2 of each weapon and a fully modded heavy armor. About 6 of each Detox and Trauma kits and about 20 health packs. Stuff that took so long to get. Thank you for any help possible.

[Jascha]

Hey,

welcome to the server.
We usually don’t restore backpacks. But since you are new, I restored it.
But if you play a bit this backpack is actually not much…

[Akhaara]

Thank you for the help. I know it isn’t a lot of stuff but the circumstances of the lagshot that killed me and being without a class weapon was frustrating. Thanks again, you guys are great!