======= NOTICE FOR HELP =======
What happened?
=> When I went from one server to another, I was given my backpack, and my ship disappeared
Player(s) with issue? (steam name)
=> Smaildied_
Server? (EU or NA)
=> NA - EU
When did it happen? (Use server time: type ingame cb:time)
=> 5/30 pm
On which Playfield?
=> CSW ECC
Structure Name(s) ?
=> Black and White 20m
Structure ID(s) (Open ingame console and type di) ?
=> I don’t know, he’s not anywhere
How can we help you now?
=> You would help me a lot if you solved all the problems related to CSW and returned my ship to the White giant system in Croote space near my base id 26859449
Bob
December 1, 2020, 5:21pm
2
CSW has always been a bit unstable at times. i made this cheap disposable SV just for this. not as concerning when it is lost due to “features”
Jascha
December 1, 2020, 7:55pm
3
Hey,
sorry for the trouble. We had some game corruptions. Should be fixed now. We had to reset back to 17:00 restart and repeated lost CSWs on EU.
Alright guys. We found the issue and fixed the issue. Unfortunately at 5pm a database corruption happened in combination with asynchronous backup / database lock.
There was no other chance than to roll back to our 5pm backup. So in worst case 3 hours reverted.
Sorry for the inconveniences!
system
Closed
December 4, 2020, 7:56pm
4
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