I need help please HWS not connecting

HWS Get Support 🆘 Get Help
1

======= NOTICE FOR HELP =======

What happened?
=> HWS connect says I’m Inactive

Player(s) with issue? (steam name)
=> tabinormal

Server? (+ EU or + NA or RE EU or RE NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> Yesterday

On which Playfield?
=> NA

Structure Name(s)?
=> NA

Structure ID(s) (Open ingame console and type di)?
=> NA

How can we help you now?
=> Reactivate my HWS Connect

2

it shows inactive when we have not logged in for 7days. just join the server and walk around for it to see you have returned.

1 Like
3

I did that today and yesterday and it didn’t reconnect.

4

Hey, @tabinormal.

Did you select RE NA up top? “NA” refers to HWS+ NA, which is offline, so you’re definitely not active there :slight_smile:

1 Like
5

::cough:: ::blush:: that’d do it… thanks!

6

Perfect, no worries.

7

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.