I need help please, I am at space CV with AC bugged

[_interCostal_noisE]

======= NOTICE FOR HELP =======

What happened?
=> I left Moon and entered space with AC cored ship … then in orbit the most of the ship is gone, AC core is still there, in device list some things still are shown that arnt visible, no block is damaged, already tried to relog, getshiphere, left orbit and came back …

Player(s) with issue? (steam name)
=>

Server? (EU or NA or RE)
=> Eden Server … Akua Sector in front of Moon1

When did it happen? (Use server time: type ingame cb:time)
=> betwee 4 and 5 o clock

On which Playfield?
=> Akua Orbit

Structure Name(s)?
=> “’ CV RE Multitool MK1 LC”

Structure ID(s) (Open ingame console and type di)?
=> 18463279

How can we help you now?
=> I need some police/admin to teleport the ship to akua planet and if its not restoreable i would like to get the ac core back

[_interCostal_noisE]

i am at akua base “[iCn] # CV Starter Base”

[_interCostal_noisE]

-6798/-2878/10216

[Jascha]

Hey,

could you post a screenshot of the ship please
What is the issue if you say, most of the ship is gone but no block is damaged?

[_interCostal_noisE]

Hi,
the most of the ship is missing.

Problem is that i left Moon1 atmosphere with ship, in space it changed to pilot modus o.O then i was not able to switch this back, then i powered of the ship, … then i logged of, … when i logged in again, most of ship was missing.

the alien core is still present.

I still see the ship’s non present teleporter in teleporter network for example … so i hope, teleporting the ship to Akua panet may repair it (at least i can salvage the rest), … but in anyway i need you to get minum my aliencore back that i bought 1 day before!

when i try to teleport there game enters infinite loading loop and i need to kill game process.

I am online now the next 12 hours

[_interCostal_noisE]

[_interCostal_noisE]

i blueprinted it before i can tell you ressource cost

but first of all i need the aliencore pls

[Jascha]

Hey,

thank you for the screenshot. I will restore the latest state now.

[_interCostal_noisE]

thx
i ll check it

[_interCostal_noisE]

hi, i now tried to check…

ive seen the old one with my ac core now got deleted in structure commander and a new one is listed

but i can not see it in teleporter list and the values in structure commander all are 0…

[_interCostal_noisE]

i try to fly to the coordinates but commander shofs 0 blocks …

[_interCostal_noisE]

OK SHIP AND RESSOURCE ARE BACK

BUT IT SEEMS LIKE ALIENCORE DOES NOT WORK

[_interCostal_noisE]

i bought a new AC Core now of cause the old one did not work (seems like AC cores need to get placed by hand on restored ships of cause the id’s arnt same … placing seems to trigger something) may be you can put this lost ac core back into my do:rp:ac repository?

[Jascha]

Hey,

sorry for the issue, so why or how did the old alien core not work?
Did you place the AC just a few hours before the structure was corrupted?

[_interCostal_noisE]

hi, i bought an aliancore and placed it into my ship, then 1-2 days later the problem occoured and i opened the ticket … after ship got restored (ship was ac cored) i tested the ship for few hours but it was consuming fuel and oxigen, so i then bought a new aliencore (second one …) and replaced the old one that was not working with the new one … now ship is fully working again

my last question was … may be you can put the (unfunctional) aliencore back into the same repository, from where i got my first and second one (do:rp:ac) … so i would become able to use it later …

thx and by the way nice ticket system

[Jascha]

ah ok.

Let me just verify with @RexXxuS that the old core is really gone if you take it out and if we replace it.
Not sure if that issue is known?