I need help please, lost all support sstatus

======= NOTICE FOR HELP =======

What happened?
=> lost allmy supporter status fromm old RE , to latest RE NA

Player(s) with issue? (steam name)
=> ABitCrazy

Server? (EU or NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> since I returned and wanna play again last week, i paused playing the game since RE i guess about a year already.

On which Playfield?

Structure Name(s)?

Structure ID(s) (Open ingame console and type di)?

How can we help you now?
=> Not sure if i can restore all my permanent supporter privillage? or i just being wipe everything including supporter privillage, OCD, BANK balance,etc?

Check that you are on the correct server first. RE NA didn’t exist a year ago. The server was created in April of this year. You were most likely on the RE EU server a year ago and features like OCD and EB are exclusive to each of the servers. Check again but be sure to select RE EU in the web browser first, and not RE NA.

Ijust realized the RE EU was the old Re server. Let me check again tonight thanks.

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