I need help please, lost epic armor after disconect

[Talorn]

======= NOTICE FOR HELP =======

What happened?
=>
I got disconected and lost my epic heavy armor in the process.
I’ve taken it off to repair it at Japanese house Xaloo at Shaon planet
Repair it and put it back on i got disconected like a minute later and when logged back in i was missing an armor
Player(s) with issue? (steam name)
=>Talorn

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> around 8.20 p.m.

On which Playfield?
=>
Shaon
Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=>

[Bob]

need to fill in the missing info for the admins to track down what happened.

[Bob]

perfect. just give the admins time and they’ll be able to take care of it soon. I do have an extra one with five repairs left if you want. Cross over to NA and I’ll set you up.

[Talorn]

thank u very much mate, but i have 2 more. it’s just that it still does cost almost 4mil on eu, so it pains smth like that happens due some bug. on the other hand it was with like 5-6 repairs left so they don’t have to give me new one

[Jascha]

Hey

Sadly we cannot do anything due to the disconnect