I need help please OCD1

======= NOTICE FOR HELP =======

What happened?
=> holiday break support package

Player(s) with issue? (steam name)
=> HendonSwift

Server? (EU or NA or RE EU or RE NA)
=> RE EU

**When did it happen? (Use server time: type ingame cb:time)**06/09
=>

On which Playfield?
=> Biulole

Structure Name(s)?
=> Never OCD

Structure ID(s) (Open ingame console and type di)?
=> 19611173

How can we help you now?
=> OCD support package seems to have vanished with the holiday pack, any chance I could have it back, until the session finishes :slight_smile:
thanks

Hi, are you sure you bought it on HWS RE EU?
I can see you used to play on HWS EU, which is another server. Maybe you bought it there?

HI no i definitely packed up before i left into the OCD, thinking i couldnt store in local containers, turns out i could still store, but everything is in OCD now, I am very sure its HWS RE EU, :slight_smile:

Support	

Package: OCD_Zone - Ingame Name: HendonSwift | Server: RE | HWS ToU and Refunds & Return: Agreed

@RexXxuS

Welcome back @HendonSwift !
The Keep Structure Support package removes the structure and brings it back with a new ID.
Your OCD Zone is mapped to one specific ID though:
image

@Jascha we have to think about that special usecase.
Never had before. Sorry for the inconveniences.

I gave you the OCD Zone back again, so you can apply it to your base again.

thank you :slight_smile:

while i gotcha
any chance of returning the others it say are missing
Cargodrone 20562843 for example

You want your SV restored?
Why was it deleted?

it was attached to the base, no biggy if you cant
although i did do the do:structure:save:20562843:10 DAYS
and said saved

Sure, no problem. The reason is just always needed.

Keep in mind you have one HV stored still.

Restored the SV for now.

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