I need help please - ship destroyed because of game crash

somadlo · February 17, 2022, 6:49pm

======= NOTICE FOR HELP =======

What happened?
=> my CV long time build ship destroyed because of game crash

Player(s) with issue? (steam name)
=> somadlo
Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 17 February 2022, 19:30

On which Playfield?
=> Zalnu Alpha, KDQA7562 II

Structure ID(s) (Open ingame console and type di)?
=> 17253148

How can we help you now?
=> please can you return me the ship, which was destroyed because of game crash? Long time build CV with quantums and AUX.

RexXxuS · February 18, 2022, 5:17am

Welcome to HWS,
sorry to hear but without logs, without a video what and how a game crash results in your ship loss, we unfortunately can’t help. What does destroyed mean overall and what kind of crash?
After you logged in, what happened to your ship?

somadlo · February 18, 2022, 5:27am

Dear RexXxuS, hunting Tovera, suddenly the game crashed (it happens, too many objects on the field, game suddenly slowed and than crashed). Couldn´t log in for 10 min. Than I logged and the CV is almost destroyed. I lost 10 AUX and some quantums. Only torso stayed there. If it is not possible to restore the ship, can you please compensate the CPUs? It is the core parts, which was destroyd. Sorry there was no time for video. Where can i find logs? In proximity logs is only, that I died.

Thank You very much

somadlo · February 18, 2022, 7:08am

Found only that log, the crash log folder does not exist in tha user/appdata folders.

-17:11:40.210 18_11 -LOG- Mgr.Connect: IsConnected: False (via Connect)
17-17:11:40.210 18_11 -LOG- Connecting to server HWS RE 1.6.X |Reforged Eden|99,99% PvE|Mods…
17-17:11:40.413 18_11 -LOG- Steam: GetAuthSessionTicket for player 76561198136710316: 11
17-17:11:40.513 18_11 -LOG- Connected to server [EAC.ConnReset]
17-17:11:40.525 18_11 -LOG- Starting Client game. Local player 76561198136710316/‘Somadlo’
17-17:11:40.931 18_11 -LOG- Save game version v1.7.1.1, Build 3639
Fallback handler could not load library H:/Games/SteamLibrary/steamapps/common/Empyrion - Galactic Survival/Client/Empyrion_Data/Mono/data-00000246C1A574D0.dll
Fallback handler could not load library H:/Games/SteamLibrary/steamapps/common/Empyrion - Galactic Survival/Client/Empyrion_Data/Mono/data-00000249EDE2DE30.dll
17-17:11:48.337 18_11 -LOG- Voxelizing took 720ms, voxels=292669, shapes=1639, mem=1300kB
17-17:14:03.497 18_14 -LOG- Integrated 354 modded icons into atlas. Time=2614ms
17-17:14:04.156 18_14 -LOG- Generating stars=45811 took 515
17-17:14:04.413 18_14 -LOG- Connected to server. Game name: ‘HWS RE 165’
17-17:14:04.414 18_14 -LOG- Init: game=HWS RE 165, mode=namesCount, global seed=77, playfield=
17-17:14:04.419 18_14 -LOG- Loading playfield ‘Ishureerit Sector’
17-17:14:04.516 18_14 -LOG- Playfield ‘Ishureerit Sector’ with type ‘space’ and playfield seed 77 loaded (96 ms)
17-17:19:20.014 18_19 -WRN- Integrity broken in mesh chunk
17-17:19:20.014 18_19 -WRN- Integrity broken in collider chunk
17-17:19:49.680 18_19 -WRN- Integrity broken in mesh chunk
17-17:19:49.680 18_19 -WRN- Integrity broken in collider chunk
17-17:21:23.888 18_21 -LOG- Unloading playfield ‘Ishureerit Sector’
17-17:21:23.893 18_21 -LOG- Unloading playfield done (4ms)
17-17:21:23.893 18_21 -LOG- Loading playfield ‘KDQA 7562 II’
17-17:21:24.008 18_21 -LOG- Playfield ‘KDQA 7562 II’ with type ‘space’ and playfield seed 77 loaded (114 ms)
17-17:22:05.000 18_22 -WRN- PDA: Missing Name parameter in action ‘CAA_PoiDiscovered_T:-_N:DroneBaseT1’
17-17:22:05.046 18_22 -WRN- PDA: Missing Name parameter in action ‘CAA_PoiDiscovered_T:-_N:DroneBaseT1’
17-17:23:38.890 18_23 -WRN- PDA: Missing Name parameter in action ‘CAA_PoiDiscovered_T:-_N:DroneBaseT1’
17-17:23:38.941 18_23 -WRN- PDA: Missing Name parameter in action ‘CAA_PoiDiscovered_T:-_N:DroneBaseT1’
Can not play a disabled audio source

Can not play a disabled audio source

Crash!!!
SymInit: Symbol-SearchPath: ‘.;H:\Games\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Client;H:\Games\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Client;C:\WINDOWS;C:\WINDOWS\system32;SRVC:\websymbolshttp://msdl.microsoft.com/download/symbols;’, symOptions: 534, UserName: ‘SOM’
OS-Version: 10.0.0
H:\Games\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Client\Empyrion.exe:Empyrion.exe (00007FF7BAF90000), size: 675840 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 2021.1.16.8451
C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (00007FFFC85B0000), size: 2052096 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1466
C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (00007FFFC8390000), size: 778240 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1503
C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (00007FFFC6230000), size: 2916352 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1503
H:\Games\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Client\UnityPlayer.dll:UnityPlayer.dll (00007FFF4CB40000), size: 29007872 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 2021.1.17.46095
C:\WINDOWS\System32\USER32.dll:USER32.dll (00007FFFC81F0000), size: 1703936 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1503
C:\WINDOWS\System32\win32u.dll:win32u.dll (00007FFFC5DD0000), size: 139264 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1526
C:\WINDOWS\System32\GDI32.dll:GDI32.dll (00007FFFC6B70000), size: 176128 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1202
C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (00007FFFC5E30000), size: 1101824 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1466
C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (00007FFFC5CC0000), size: 643072 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.789
C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (00007FFFC60A0000), size: 1048576 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.789
C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (00007FFFC5880000), size: 40960 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\WINDOWS\System32\ole32.dll:ole32.dll (00007FFFC67B0000), size: 1220608 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1202
C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (00007FFFC6990000), size: 647168 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 7.0.19041.546
C:\WINDOWS\System32\RPCRT4.dll:RPCRT4.dll (00007FFFC6A40000), size: 1200128 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1466
C:\WINDOWS\System32\combase.dll:combase.dll (00007FFFC6DF0000), size: 3493888 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1348
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C:\WINDOWS\System32\SETUPAPI.dll:SETUPAPI.dll (00007FFFC7280000), size: 4661248 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1503
C:\WINDOWS\System32\cfgmgr32.dll:cfgmgr32.dll (00007FFFC6500000), size: 319488 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1151
C:\WINDOWS\System32\bcrypt.dll:bcrypt.dll (00007FFFC5E00000), size: 159744 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1023
C:\WINDOWS\System32\ADVAPI32.dll:ADVAPI32.dll (00007FFFC68E0000), size: 712704 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1466
C:\WINDOWS\System32\sechost.dll:sechost.dll (00007FFFC8450000), size: 638976 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1466
C:\WINDOWS\System32\SHELL32.dll:SHELL32.dll (00007FFFC7820000), size: 7618560 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1503
C:\WINDOWS\System32\OLEAUT32.dll:OLEAUT32.dll (00007FFFC8070000), size: 839680 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.985
C:\WINDOWS\SYSTEM32\WINMM.dll:WINMM.dll (00007FFFBDA80000), size: 159744 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\WINDOWS\System32\IMM32.dll:IMM32.dll (00007FFFC8040000), size: 196608 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\WINDOWS\System32\CRYPT32.dll:CRYPT32.dll (00007FFFC5F40000), size: 1400832 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1320
C:\WINDOWS\SYSTEM32\WINHTTP.dll:WINHTTP.dll (00007FFFBB920000), size: 1097728 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1320
C:\WINDOWS\System32\WS2_32.dll:WS2_32.dll (00007FFFC7150000), size: 438272 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\HID.DLL:HID.DLL (00007FFFC4450000), size: 53248 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\OPENGL32.dll:OPENGL32.dll (00007FFF90250000), size: 1200128 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1081
C:\WINDOWS\SYSTEM32\GLU32.dll:GLU32.dll (00007FFF90220000), size: 180224 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1081
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C:\WINDOWS\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (00007FFFC61A0000), size: 532480 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1415
C:\WINDOWS\system32\uxtheme.dll:uxtheme.dll (00007FFFC35D0000), size: 647168 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1266
C:\WINDOWS\System32\shcore.dll:shcore.dll (00007FFFC6C00000), size: 708608 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1387
H:\Games\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Client\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll:mono-2.0-bdwgc.dll (00007FFF4C3D0000), size: 7790592 (result: 0), SymType: ‘-deferred-’, PDB: ‘’
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somadlo · February 20, 2022, 4:27pm

Is there any progress?

RexXxuS · February 20, 2022, 4:37pm

Thanks, I see.
Those hard Unity crashes are the issue.
Normally we request a video in such situations. But due the RIP Event I checked it ingame myself and compared the backups of damages.
I restored it for now - with the last backup we had available.

somadlo · February 20, 2022, 9:21pm

Thank you very much admin, I appreciate this. Unfortunately i can now move only forward and backward with my loved ship. Do you know this issue?

But thanks a lot again

T.

system · February 23, 2022, 9:21pm

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