I need help please - Stuck on Loading Structures

======= NOTICE FOR HELP =======

What happened: cannot load into server stuck at loading structures 7% and then loads into game but only see the planet and bright light.
Player(s) with issue: my entire faction DPs
Server: HWS NA
Time (cb:time): 11:26pm est
**Playfield:**freelancer cryo
Structure Name(s): Write here
Structure ID(s): Write here
How can we help you now: possible early server restart? i have tried everything on my end

this looks like a local problem.
Let us know if it does not get better in some hours!

Also… bright light? sure you are not in a ship :wink:

this is the screen i load into to

i have restarted my game, verified files though steam, restarted pc, restarted steam, restarted router and my whole faction is having same issue i was online fine then i relogged due to some lag and now i get this for last 3 hrs

WOW!!! nothing i can do… sry!
hate to wake up @RexXxuS but my thoughts is there is a playfield down!

Give it time :slight_smile: time here is almost 06.am

Hey, u need to find your playfield folder in your steam / emp directory, delete it… And only the playfield folder, then reverify, should be good

(I’m not really here)

Hey @DieselGamerzTv

sorry to hear about that. As others said: the playfield has issues.
It might work to clear your cache folder so the game can sync the planets properly again.
If you need help with that let me know please.

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