I need help please....The doors don't open in the mainframe misson

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1

======= NOTICE FOR HELP =======

What happened?
=> yesterday evening I died after answering the call of the officer in chapter 6 mission in mainframe and then the poi got reset and now the mission is in the part storage capacity exceeded, but the doors now don’t open I have already cleared the radar station twice. Is it possible to open me the doors or reset my progress in the chapter 6 in order for me to be able to continue .

Player(s) with issue? (steam name)
=> MasterofRing ID-number 8261

Server? (+ EU or + NA or RE EU or RE NA)
=> HWs RE EU

When did it happen? (Use server time: type ingame cb:time)
=> Saturday 21/10/2023 around 11:00-12:00 midday

On which Playfield?
=> Akua Moon I

Structure Name(s)?
=> Xenu Mainframe

Structure ID(s) (Open ingame console and type di)?
=> 205163

How can we help you now?
=> open the doors in mainframe because they are bugged

3

Welcome to HWS,
sorry for the delay. Was gone during the weekend.

I can’t reset the progress, only open the door if needed as exception. I can’t do it for 200 players every time or it would be my new full time job. But normally this is the job of the creators of this scenario.

Once you are online and near the POI you can ping me and we can see what we can do

4

i am online but the poi now reseted

6

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