I need help please veteran

[tidus_jon]

======= NOTICE FOR HELP =======

What happened?
=> Hello, I can’t activate my veteran status. on the hws site

Player(s) with issue? (steam name)
=> tidus_jon

Server? (EU or NA)
=> eu

When did it happen? (Use server time: type ingame cb:time)
=>

On which Playfield?
=>

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> activate it or tell me the step I forgot thank you

[Dr.Dark]

You need to go to the HWS Connect, Support Us page.
Then click Show Patrons, and then press the big yellow button

[tidus_jon]

I have already done it 20 times

[Dr.Dark]

Hmm, you’re not the first person to say you have issues today. Maybe patreon has issues

[tidus_jon]

yes I saw the other person’s posts

[Dr.Dark]

I don’t think there is another post I’m talking about a private message from someone.

[RexXxuS]

Hello and thanks for your support @tidus_jon

did you follow these points here?

Because right now I don’t see your name on the list, which means the connection is not created yet.

[Dr.Dark]

@RexXxuS

Because right now I don’t see your name on the list, which means the connection is not created yet.

@Senor_ODD_of_Flicky had same issue. Followed the steps correctly, and it didn’t work.

[tidus_jon]

yes

[tidus_jon]

It works, I did the same method 21 times

[tidus_jon]

thanks for the help

[RexXxuS]

Ah yes, I see you now

Welcome onboard!
And thanks again

[Senor_ODD_of_Flicky]

ah sry dark see it right now soory bro yes still not working @RexXxuS

ich klicke auf “support us dann linken” aber nach allow klick geht es nicht kann auch nicht meine email wechseln bei “panteon” oder wie das heißt “[email protected]” “Senor” :-/ discord ging zu connecten aber mein Account nicht lg

[RexXxuS]

hmm… versuch mal cache löschen und sei dir 100% sicher deine richtige mail addresse zu benutzen. Ich sehe du hast mehrere…

[Senor_ODD_of_Flicky]

ja habe google anmeldung gemacht leider die falsche hab versucht sie zu ändern ging aber nicht :-/ jedesmal wenn ich meine email ändern möchte schickt er mir ein “passwort änderungs dings” … o_ô

[RexXxuS]

klingt dann nach Patreon problem. Versuch die mal zu kontaktieren?
https://support.patreon.com/hc/en-us

[Senor_ODD_of_Flicky]

ich versuche es mal p.s an wenn soll man sich richten wenn man hws ingots zusammen legen möchte zwecks space kaufen ? sec ich schau mal fix wie ich das hinbekomme v.v