I need help please with access to the residence planet on RE NA

[Telph]

======= NOTICE FOR HELP =======

What happened?
=> I bought a residence

Player(s) with issue? (steam name)
=> Telph

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 25-10-25 21:18

On which Playfield?
=> Residence

Structure Name(s)?
=> Package: Penthouse - Ingame Name: Telph | Server: RN | Version: Trend

Structure ID(s) (Open ingame console and type di)?
=> I didn’t get the structure, or access to the playfield

How can we help you now?
=> Please give me access to the Residence playfield and the Trend penthouse I purchased. Also, if possible, please move me to the penthouse. I am stuck in space because I went there but didn’t have access. Thanks

[Dr.Dark]

Hey, @Telph.

I assigned you a residence now

The reason you were teleported out initially, is that you can’t enter the planet until we assign a residence to you. But it’s done now, so all should be OK hopefully.

(@RexXxuS)

[Telph]

Thank you RexXxuS!

[Dr.Dark]

Actually, I’m Dr. Dark, but no problem ^^

The ping of Rex was just to let him know that I assigned it, so he doesn’t assign you a second one.

[Telph]

LOL, my bad. Thank you Dr. Dark!