I need help please with factory

[Twitch.tv_MrBonBon21]

======= NOTICE FOR HELP =======

What happened:
=> bought the transfer from factory to ocd and nothing transfered to OCD

Player(s) with issue:
=> twitch.tv/mrbonbon211

Server:
=> NA

Time (cb:time):
=>

Playfield:
=>

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> can i get my resources spawn in or something it was quite alot to lose and pay for?

[Jascha]

Hey,

please check your ingots. Its not giving you ores but already refined ingots.