I need help please with my order

======= NOTICE FOR HELP =======

What happened?
=> I ordered the L package

Player(s) with issue? (steam name)
=> Piachang

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> I was not able to retreive all of the items from the L package

On which Playfield?
=> Not sure what play field is. I was in my base on astune in the yvado system

Structure Name(s)?

Structure ID(s) (Open ingame console and type di)?

How can we help you now?
=> Can I get the rest of my items. All I was able to get was the silicon, Titanium, Emergency ration, detox kit, Magneseum powder, Prom pellots,decon kit, O2 bottle, o2 cannister, and only 593 of the iron. The screen disappeared before I could get the rest. Not sure if I did that or what.


Am I supposed to message Rexxxus?

Nope, I pinged him so he’ll see the ticket when he has time :slightly_smiling_face:

Ok ty

Hello @piachang , welcome back!
I triggered the missing items in your backpack now.

Best if you logout quick. Otherwise I’ll give you the rest when you are offline.

Ok. I just logged off. Thank you

Perfect. Items given now.
You can login again.

I did get a pop up but all i got was the white medical kits

Yep. Was a test :wink: But that way it’s more convenient for both of us.
Thanks for your support and have fun!

Ok. Thanks again

When should I log back in?

Never mind the last reply. I got it all.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.