What happened: I warped and lost 10k gold and 5k of each resource from factory Player(s) with issue: Aapiskukko Server: HWS Eu Time (cb:time): about 17.10 - 17.20 Playfield: ecc space - Freelancer hq Structure Name(s): Aapisk cv Structure ID(s): 23208741 How can we help you now: Give me my resources back?
If your situation is legit – then politely explain to jascha in detail what you were doing and what happened before, during, and after with all the detail.
Just a suggestion, stop being a smarta$$ with the person who can help, or choose not too. IF your story checks out.
As it is, your story sounds like a fabricated TALL tale.
He probably needs details like where was the gold when it went missing? Was it in your inventory? Was it in a cargo box? Was it during a server restart?
Did you dump it into cargo and then instantly warp? Details are needed.
So, i was getting back to freelancer HQ from golden globe where i was mining gold. At ECC space i put the gold ore into the constructor and warped to Freelancer HQ where i re-checked the constuctor AND it was empty. Later i checked factory to make another HV to replace 1 i left at the globe and then i noticed i were missing all my factory resources. AFTER restart my factory resources reappeared to BP factory, but the gold ore is still missing.
thanks a lot for the information. That helps.
Sadly we can’t do anything about it and we also can’t reimburse anything since its out of our control.
Could you please send us your client logs. That might help the Devs to find a possible problem.
Did you notice anything else that was strange?