======= NOTICE FOR HELP =======
What happened?
=>While my character was in the ECC system market, I bought two Aska’s Dungeon Packs from HWS Connect Trader. The screen appeared, but when I accidentally pressed Tab to return to the game, the screen for the items I purchased disappeared. After that, I couldn’t access those items and received this warning: “Careful!! Items incoming in 8 seconds, Stop moving! Do Not Open your inventory, logistics or other container!(11220112)”. I apologize for my poor English. Thank you very much for your help.
Player(s) with issue? (steam name)
=> Nomad3460
Server? (+ EU or + NA or RE EU or RE NA)
=> HWS RE EU
When did it happen? (Use server time: type ingame cb:time)
=> 04.06.2026 - 21:49:11
On which Playfield?
=> HWS MarketPlace
Structure ID(s) (Open ingame console and type di)?
=>
How can we help you now?
=> I haven’t received the products I ordered. I want my products, and if I don’t receive them, I want a refund.
