I need help with resource packs

======= NOTICE FOR HELP =======

What happened?
=> I purchased resource packs but have yet to recieve items in-game.

20-11-21 13:12 Support
Package: RessourcePackage_S - Ingame Name: Kippy | Server: EU | HWS ToU and Refunds & Return: Agreed

20-11-21 13:08 Support
Package: RessourcePackage_XL - Ingame Name: Kippy | Server: EU | HWS ToU and Refunds & Return: Agreed

Player(s) with issue? (steam name)
=> Steam: kippyuk (ingame: Kippy)

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 21/11/2020

On which Playfield?
=> n/a

Structure Name(s)?
=> n/a

Structure ID(s) (Open ingame console and type di)?
=> n/a

How can we help you now?
=> Please advise, it’s now been several hours. Am I missing a command or should my items have been delivered?

Welcome to HWS @Kippy and thanks for your support!

There is a Details overview before/after buying:

There you see the command you can claim it with, whenever you want:

1 Like

Silly me, thanks! :ok_hand:t4:

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