======= NOTICE FOR HELP =======
=> On NA, I purchased the “Keep EGS Recycle Level after full wipe” package and the “Keep EB Level after full wipe” package. On EU, I purchased only the " Keep EB Level after full wipe" package. However, these purchases are not showing up in the Support Details section of HWS COnnect.
Player(s) with issue:
=> NA and EU
=> Some time on April 11 - April 12
How can we help you now:
=> I received a payment verification email from PayPal, so I know the payment went thru. Could you please make sure that I did indeed receive the packages, and that it shows up in the Support Details section? Thanks!