======= NOTICE FOR HELP =======
What happened?
=> SV was docked last night when logging off and gone today upon login
Player(s) with issue? (steam name)
=> ThRedworm
Server? (EU or NA or RE EU or RE NA)
=> re eu
When did it happen? (Use server time: type ingame cb:time)
=> last 12hours?
On which Playfield?
=> Dambeb
Structure Name(s)?
=> “TKR”
Structure ID(s) (Open ingame console and type di)?
=> 35634396
How can we help you now?
=> hopefully restore? or at least give back my augmented shield and antimatter warp drive?
Dr.Dark
3
Are you sure it’s deleted and not just stealthed? I see a non-deleted ship with that exact name belonging to you.
i saw it on the Structure commander as deleted but maybe i misread- i just tried unstealthing but was not an option on the site
Dr.Dark
5
Do you intentionally have two different ships with the name “TKR”?
no sir, just the 1. the last time i stealthd it though- was in that alawu sector- a while ago
Dr.Dark
7
Okay, I’ll just come ingame and check something, then I will restore your deleted structure.
Dr.Dark
8
Okay, I found the issue why I saw an active structure. It was just outdated data. I’ll restore your ship in a moment.
i appreciate your help Dark, truly
hi again, after looking around in game and on the structure commander i cant for the life of me find that SV- any advice or help is much appreciated.
Dr.Dark
12
It’s back at the same position it was at, in our latest backup. Check HWS Connect → Structure Commander, and then find the location in there.
system
Closed
13
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