======= NOTICE FOR HELP =======
What happened?
=> I need help, I’m stuck in the textures, and now when I log in to the server, it says internal error and prompts me to log out
Player(s) with issue? (steam name)
=> Cybner
Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU
When did it happen? (Use server time: type ingame cb:time)
=> cant play
On which Playfield?
=>
Structure Name(s) ?
=>
Structure ID(s) (Open ingame console and type di) ?
=>
How can we help you now?
=> teleport me on my base pls
Hey, @polzovatel .
It sounds like your SharedData didn’t download correctly. Please close your game, and clear your cache here:
\Empyrion - Galactic Survival\Saves\Cache
Afterward, start your game again and log back in. Then it should download correct
it didn’t help, I’m still getting a black screen and an internal error message
Welcome to HWS,
polzovatel:
internal error message
can you drag and drop your log in here please?
This will tell us what is going on maybe.
Your client log is located somewhere here:
E:\steam\steamapps\common\Empyrion - Galactic Survival\Logs\4747
The logs are filled with playfield exceptions on Tallodar, even though other players can play there fine.
When I teleport to your position I got the same issue.
Not much we can do about it unfortunately.
Please try again with the next server restart. There I try to fix it.
Ok I was able to fix it during runtime by unloading the playfield. Try again to login
1 Like
It’s fine, thanks a lot for the help.
1 Like
system
Closed
August 2, 2025, 8:15pm
9
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