Issue with OCD fee's applying randomly

======= NOTICE FOR HELP =======

What happened?
=> I have an OCD and twice when withdrawing items I was charged the OCD despite not seeing the charge confirmation window ingame. Only the prompt to make sure menu’s are closed. I noticed this later when viewing my dashboard and had lost around 14 million credits from the original 50m I paid to keep this season.
I did not have any issues with other items, just the item:4342 for some reason.

Player(s) with issue? (steam name)
=> Darkarronian

Server? (+ EU or + NA or RE EU or RE NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 21:45 and 21:46

On which Playfield?
=> Planet Ureeron, Dantarith System

Structure Name(s)?
=> N/A

Structure ID(s) (Open ingame console and type di)?
=> N/A

How can we help you now?
=> If possible, please reimburse me the 14 million. It took quite a bit of time to make and I would appreciate it greatly.


I refunded it for now, but the window about closing windows only appears when there is no fee.
Can you make a video next time you do OCD:Get and get taxed?

btw: Your Server is EU RE not EU

Thank you very much Jascha, I will get some recording software and send it on if this happens again.

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