Items disappeared on ECC

======= NOTICE FOR HELP =======

What happened:
=> Two stacks of Titanium Ore and Ice (36k) instantly dissapeared on the ground.

Player(s) with issue:
=> Mazggu

=> EU

Time (cb:time):
=> 11:30 04/07/2020

=> ECC

Structure Name(s):

Structure ID(s):

How can we help you now:
=> I would like to have them back if possible

What does it mean? Or why should items fall on the ground for no reason? What are those items doing on the ground?
More details please.

While transfering some items, had to drop few on the ground. As the stacks were huge they won’t fit in the cargo of my ship, so I dropped them to make some room for them and they have fell throuh the floor and vanished. The other items I have dropped moments before, were there to pick.


sadly we have no way to check this and can’t return stuff thrown to the ground :frowning:
That they are lost is a game bug. Also here we can only hope devs find the issue

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