Last daily loot not available, already reset

======= NOTICE FOR HELP =======

What happened?
=> Logged on for daily loot. Missed a day in the month so was only eligible for the 100K Gold coins not the rep containers but the daily loot had already reset. Checked Discord help and other seem to have the same issue.

Player(s) with issue? (steam name)
=> Jayd

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 01/12/2020 (11PM UK time)

On which Playfield?
=> N/A

Structure Name(s)?
=> N/A

Structure ID(s) (Open ingame console and type di)?
=> N/A

How can we help you now?
=> Would love to get the 100k gold

Welcome to the HWS Forum @Jayd1

as you said: you missed one day at 27th.
By that order of time, it was the 100k you missed yesterday:
image

No, everyone missed out on the last one, including patrons that get it automatically. There’s a whole bunch of people saying the same thing in the help thread on discord. If it is located on the same server as eu maybe it got reset with the move?

co:ADL has been active for me all season. i recall in the past some said they had missed it but do not recall if i had at that time. however this time in NA (have not done CSW in since last Thursday) i did miss the daily loot for the 28th day. this lines up with @Jayd1 missing his 27th. i have a feeling the 28 day timer reset on the 1st instead of the 2nd. i can post a copy of my dashboard if needed.

Wrong!
2 Players got it and I showed the issue for Jayd, why he didn’t get his 100k credits. This is “correct”.

Patreon alone does not solve all issues too. Even Patrons don’t get it 100%, if they are not online every day or at least not get “inactive”.

HOWEVER, crawling the logs and the PHP code for awhile I see where the issue is coming from.
The last cycle started on 5th November. The 2nd December was counted as END AND START - for SOME players.
So there was only a time window of 5:30 hours for some people to get the 100 Alien Container if claimed regular. As I said 2 people were “fast enough” or whatever.
Example of the issue:

For the left guy the cycle even started on 5th and for the right guy on 4th.
Both are playing on the EU server though…
Tricky stuff I have to investigate with @Hayawen together.
Sorry for the inconveniences overall, I really want to make this a bulletproof feature.

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