Loading screen goes infinite after loading planets

[mgaag]

======= NOTICE FOR HELP =======

What happened:
=> after connecting to server the planets are loaded real fast then it keeps spinning forever making no visible progress
I removed the old save games from cache but they were HWS8 - HWS10 and no 12

I cannot get interest (EB:INTEREST) now and cannot get the daily

Player(s) with issue:*
mgaag
=>

Server:
=>

Time (cb:time):
=> 8:00 CET

Playfield:
=>

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> can you get my interest for me?
do you have any suggestions what i can do to resolve this issue?

[Jascha]

@mgaag

Server:
=>

Hey,

please always state the server.
I warped you a bit. Please try again. Have you had that problem longer or just now?