Lost a ton of factory resources

[NotOp]

======= NOTICE FOR HELP =======

What happened:
=> Factory resources didn’t transfer into OCD it seems.

Player(s) with issue:
=> NotOP

Server:
=>

Time (cb:time):
=>

Playfield:
=>

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> If it is possible at all to get these resources back that would be fantastic. I wouldn’t have made a ticket if it wasn’t a significant lose.

[Jascha]

Hey,

Also here the question, why do you think you did not get them?
I checked and see that you got them. What is missing?

Do not forget: We do not return ores but ingots.

[NotOp]

Hey Jascha, I had over 400k sathium and iron which I’m mainly concerned about as those can be difficult to reclaim. Same with erestrum and Zac. I’m not sure why I didn’t get them. I thought they were supposed to go into our ocd? I also have the save factory resources as a permanent perk.

[Jascha]

You might want to check again. As I said, you got the ingots.

See here for example:
Before wipe --> After Wipe

[NotOp]

I’m sorry jacha but I had a minimum of 200k erestrum in my factory. Not 26k ignots. Man I feel like I’m putting in a ticket once a week for losing resources etc. I let go the other times but if you’re telling me that I received all my iron and sathium when I had like 80k iron and maybe 100k sathium in my ocd after wipe, that is very frustrating. I get things are very stressful right now for everyone. But judging from your response there is no way to determine the amount I am owned or whether your information confirms I did actually receive it. So it is likely gone forever and I am left with 20k iron to fight off major factions.

[NotOp]

I’m trying to think of anything that could have happened. Is it possible my ocd level wasn’t given a higher level like everyone else? Meaning I didn’t get more slots or amounts to ensure I get my factory resources? Idk what happened!?

[Jascha]

Hey,

no worries, I understand that this is a hot topic and you are a bit in the blind here and need to trust us. And its good to speak up, that way we can check if it worked or not. But after 2 or 3 checks with other players I trust that everyone got what he was supposed to.
But let me go in detail to your situation:
So these are the resources you had:

You had OCD Level 6, which means you have 60k space for rare and therefore for those resources. We added for level 6 20k space per slot.
You had 130 slots which were all filled with something. And there was only 1 Iron Ingot slot with 53k in it. this slot was filled with all iron ingots you had in your factory. But since your OCD was full, no new slot for iron possible you only received the 27k.
so everything worked as planned, but you did not leave enough space in your OCD

Here is the total of the changes to your ingots:

Slot	Item ID	Name	Amount before	Amount after	Change
4	2298	Gold Ingot	61360	61360	0
7	2298	Gold Ingot	60000	60000	0
9	2278	Erestrum Ingot	80000	80000	0
10	2298	Gold Ingot	60000	60000	0
12	2279	Zascosium Ingot	80000	80000	0
15	2285	Sathium Ingot	80000	80000	0
21	2275	Neodymium Ingot	80000	80000	0
22	2278	Erestrum Ingot	64937	80000	15063
24	2298	Gold Ingot	40000	40000	0
30	2273	Cobalt Ingot	80000	80000	0
31	2298	Gold Ingot	60000	60000	0
33	2275	Neodymium Ingot	63441	80000	16559
37	2278	Erestrum Ingot	60000	80000	20000
38	2285	Sathium Ingot	80000	80000	0
39	2285	Sathium Ingot	43750	80000	36250
46	2298	Gold Ingot	60000	60000	0
51	2279	Zascosium Ingot	5170	80000	74830
54	2298	Gold Ingot	60000	60000	0
57	2273	Cobalt Ingot	18509	62808	44299
58	2272	Iron Ingot	53322	80000	26678
64	2274	Silicon Ingot	23715	50206	26491
71	2276	Copper Ingot	31194	53586	22392
82	2275	Neodymium Ingot	53095	80000	26905
125	2278	Erestrum Ingot	57999	80000	22001
127	2275	Neodymium Ingot	60000	80000	20000

As you can see, most of your slots were already quite full. Therefore you only got a part of what you had.