Lost a whole toolbar items in Wifi Menue after diconnect

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> I lost a large System Upgrade Kit, lost a medium Plasma Cannon for Capital Vessel and i lost 4 large optronic Bridges while using Wifi Menue from my first and my second Ship.

Player(s) with issue? (steam name)
=> I lost all the Items after disconnect. Steam Name: rabotic

Server? (+ EU or + NA or RE EU or RE NA)
=> HWS EU RE

When did it happen? (Use server time: type ingame cb:time)
=> 25.04.25 , 22:30 Uhr

On which Playfield?
=> RBIA 4178 I

Structure Name(s)?
=> Hobo-Base

Structure ID(s) (Open ingame console and type di)?
=> 469684

How can we help you now?
=> Please restore my lost Items.

2

Hey, @rabotic.

The connected toolbar is a badly implemented game feature, and any abrupt disconnect of it will almost guarantee that you lose whatever you had in it.
We don’t have logs over it either, so we normally can’t help unless you can provide us with a video of the loss.

But if you give me the exact item names, of the items you lost, I’ll make a one-time exception and return them to your inventory, next time I notice you offline :slight_smile:

3

hi, i lost:

4x large optronic bridge
1x light plasma cannon (capital vessel)
1x large system upgrade kit

4

Thanks, I returned them to your inventory now :slight_smile:

5

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