======= NOTICE FOR HELP =======
What happened?
=> First video https://youtu.be/LtwNotjhUAw We had 39426 sathium ores in our container. I started making ingots and you can see after I hit 3300 ingots, it âresetsâ the constructor, starts from the begining and at this point all the ores is LOST. You can see me browsing constructor (input and output is same) and there is no ores anymore. This happend to me last night 19.7.2020 around 2am Helsinki time. I am making this help ticket 10hours later, I checked that we dont have the ores still, so theyâre completely gone. I got this video with nvidia shadowplay, saved last 1 minute of my play.
Player(s) with issue? (steam name)
=> Riggedi
Server? (EU or NA)
=> EU
When did it happen? (Use server time: type ingame cb:time)
=> Did not get server time, but video is recorded 19.7.2020 02:04 AM.
On which Playfield?
=> Blue Dwarf / Zion
Structure Name(s)?
=> Outcast Home ID: 4397227
Structure ID(s) (Open ingame console and type di)?
=> 4397227
How can we help you now?
=> I would like to get my ores back and maybe investigate why the counter stopped at 3300 ingots and see if theres a bug or something to prevent it from happening again? This is in no way my fault and not blaming HWS either, so I would be grateful if I get ores back, thanks!