Lost iron

[dQgnflua]

======= NOTICE FOR HELP =======

What happened?
=> Took some iron down from my ocd, but it got lost. No disconnect, nothing… just lost!

Player(s) with issue? (steam name)
=> dQgnflua

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 02:28

On which Playfield?
=> not sure

Structure Name(s)?
=> na

Structure ID(s) (Open ingame console and type di)?
=> an

How can we help you now?
=> can you give back what i lost… Was not much, but was a ton on RE for me :-/

[dQgnflua]

Uploading: image.png…

[dQgnflua]

never mind… delay again! 20 min this time!

[Jascha]

You mean it cam ingame after 20 minutes?

[dQgnflua]

Yes

[Jascha]

uff… did you enter the OCD command in chat or via HWS connect?

[dQgnflua]

From connected. Transfer as shown in the picture.

I will update if it happend again. There is massivt amounts of snow here now, and that sometime affect my connection in general, but thou, i should been disconected.

[Jascha]

Ok thanks.
I checked the logs but the delay seems to be ingame.

You requested the ores at 02:26 and received them ~02:33. Not quite 20 mins. But still strange that the game is not able to process the request.

[dQgnflua]

Hmm… sure about that timing? After it did not show up, i wrote this ticket, went out to bring a bag if firewood and then it came.