Lvel 25 donation

======= NOTICE FOR HELP =======

What happened?
=> payed for level 25 and skillpoints 10000 donation packages and it does not seem to have taken effect

Player(s) with issue? (steam name)
=> Grim

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 9/25/21

On which Playfield?
=> Akua

Structure Name(s)?

Structure ID(s) (Open ingame console and type di)?

How can we help you now?
=> check to see if it has taken effect or active it

When did you buy this package? Check your PayPal history to make sure it went trough, since there was some problems earlier this week :+1:

Player ‘Grim’ has no unique
player name. Please check the donation

Before I did this silently but I think it’s about time that you change your name? :wink: If it’s possible.
Or let me ask you: did you click on the buy button while you were logged in to HWS Connect or not?

If you were connect to HWS Connect @Jascha has to check this. If there are 2 players with the same name our system should use the steam id…

i was indeed connected to hws at the time. i got level25 and 10000 skill points in the same transaction

paypal trans: 67437222YE5197533

weird, well, I fixed it yesterday.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.