Minotaur needs help

[Minotaur]

======= NOTICE FOR HELP =======

What happened:
=> I accidently restarted and lost my whole backpack

Player(s) with issue:
=> Just me

Server:
=> HWS NA

Time (cb:time):
=> 5 am my time 11 am server time I thinj

Playfield:
=> Atlantis

Structure Name(s):
=> abandoned factory

Structure ID(s):
=> I couldn’t tell u

How can we help you now:
=> If there is some way to restore my backpack that would be great

[RexXxuS]

@Minotaur

I accidently restarted

Restarted with cb:reset or clicked on “Fresh Start” while being dead?

[Minotaur]

Fresh start

[RexXxuS]

Hmm you sure? In the tool it still says you are on Atlantis System.

Cause otherwise it just looks like you died by doing a POI.
Anyways, I restored the last known backpack for now.

[Minotaur]

Yeah I tried to get back before the bag disappeared but I didn’t have enough armor to make it

[RexXxuS]

Then see it as exception and “because christmas is near”

Raiding a POI is part of the gameplay. Also to get the backpack again. Not something admins step in.
Be careful next time.

[Minotaur]

I’m appreciative, although this isn’t the backpack I was looking for unfortunately. I’m happy to give these items up for the other backpack if it’s at all possible to retrieve it

[RexXxuS]

@Minotaur

although this isn’t the backpack I was looking for unfortunately

@Minotaur

Time (cb:time):
=> 5 am my time 11 am server time I thinj

That is why I posted “cb:time”. I gave you the backpack of ~11AM.
But you requested the backpack of 10AM.

Next time please type cb:time at the critical time, so you can reference it in your ticket.

[Minotaur]

Okay for sure will keep that in mind next time really appreciate the help again!