Missing credits after wipe

======= NOTICE FOR HELP =======

What happened:
=> Missing credits in bank after wipe.

Player(s) with issue:
=> Hoot

=> NA

Time (cb:time):
=> n/a

=> n/a

Structure Name(s):
=> n/a

Structure ID(s):
=> n/a

How can we help you now:
=> I am missing round 60mil credits after the wipe. I had 550mil in a lvl 8 bank, purchased keep 400mil package and a keep 100mil package, I should have been able to carry over 580mil but logged in and had 485mil.

Thanks for your help.

I’m pretty sure keep xx doesn’t stack…
I could be wrong though.


Dr. Dark is right.
those don’t stack (only the non seasonal and the seasonal )
If you want I can add the keep 100 mil for next season, since it would be wasted otherwise.

I see, I thought if it let me purchase more than one it would work. In this case I would like my money back please as keep 100mil on it’s own is not something I would purchase.
Thank you.

PayPal refunds are always bit nasty.
If you can, please choose another package for that money and let me know?

If you totally don’t want though I will refund it within the next 24 hours

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