Missing Patreon resource packages from EGS NPC

[Lizann]

======= NOTICE FOR HELP =======

What happened?
=> I signed up as an Elite patron, then went to visit the EGS vendor for my free packages. I clamed the XS resource package and now the XL package is no longer available from the NPC.

Player(s) with issue? (steam name)
=> Lizann

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 30 November 2023, approx. 06:20

On which Playfield?
=> Homeworld PVE / ECC

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> I’d like the XL package restored so that I can claim it at a later date. No rush, just reporting that it’s missing.

[RexXxuS]

welcome back and thanks for your support.
i checked the logic and you should get it.
if you do not see the option it means you have not enough room in your inventory though.
once you have more than 23 slots available, try again.