My T.E.A.M. VIP status is reset

======= NOTICE FOR HELP =======

What happened?
=> i turned the VIP contract at around 20:35h and logged out, logged in at around 21:50h to turn another contract but i am not VIP any more, T.E.A.M. levels are all 4, points 0, certificates are ok…and i didn’t click away or press escape, i did everything like i normally do…

Player(s) with issue? (steam name)
=> marko0280

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 20:35h-21:50h

On which Playfield?
=> ECC

Structure Name(s)?
=> - - -

Structure ID(s) (Open ingame console and type di)?
=> - - -

How can we help you now?
=> restore my VIP status and points, i think i am still registered (can’t register again)
my last known points from few days ago:
current status:

Fixed it now but wait for any more TEAM interaction until the hotfix patch this week - I hope.

Thx, then i will have to wait for the patch…
After bit of a thinking, i believe i know what caused the problem in my case, i was interacting with the NPC very shortly after login (around 20-30 seconds), it most likely didn’t pass long enough time for it to register me as online (the 30-90 seconds normally needed for it)

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