Need some help - All vehicles have disappeared

======= NOTICE FOR HELP =======

What happened?
=> All vehicles were deleted by the server

Player(s) with issue? (steam name)
=> Sheeva1248

Server? (+ EU or + NA or RE EU or RE NA)
=> HWS RE EU

When did it happen? (Use server time: type ingame cb:time)
=> 26-01-16 08:36 8d 00:57

On which Playfield?
=> Akua Alpha

Structure Name(s)?
=> A copy from Structure Commander

<Apollo_Sheeva1248> 7230482 CV 203/101/148 26-01-16 08:36 8d 00:57
< HMM SAS > 15346215 CV 206/107/146 26-01-16 08:36 8d 00:57
< HGM 72 > 10507381 CV 229/116/129 26-01-16 08:36 8d 00:57
KUBOTA Mainer SAS 10277322 Hover 192/98/149 26-01-16 08:36 8d 00:57
Kataphract RE2-SAS 17322202 Hover 208/100/154 26-01-16 08:36 8d 00:57
Orb Miner HG RE2-SH 13181763 SV 194/101/160 26-01-16 08:36 8d 00:57
Scraper Forest SH 9912273 Hover 202/98/137 26-01-16 08:36 8d 00:57
DEW-Iwisa-New_Start_RE2 9912272 Hover 196/99/145 26-01-16 08:36 8d 00:57
Cargo for IWISA 32k 7120785 Hover 200/98/142 26-01-16 08:36 8d 00:57
Mini Cooper v4 8405169 SV 189/102/172 26-01-16 08:36 8d 00:57

sounds like it might be that ā€œwonderfulā€ docking bug. try the cb:restore:ID command on each one. you may get lucky and restore all of them.

however, that command won’t work if they were in a starter system. we have a 7-day untouched timer on anything spawned in starter systems. you may have to wait for the admins to wake up in the morning for a restoration in that case.

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I tried the cb:restore:lD command, but it didn’t help. I was on the starting planet. After entering the command, the server message recommended writing a ticket. If there had been ā€œthe same mistakeā€, the tractor <Apollo_Sheeva1248> would have remained :slight_smile: I am ready to wait for recovery.

Good evening,
Sounds like one of two things..

  1. common docking bug, use hws connect to use the restore command
  2. you spent way to long on akua and the game automatically deleted them (14 day’s)

I couldn’t be away for 14 days, as I was systematically logging into the game. The last time I logged into the game was on January 29-31, and according to the commander of the structure, the transport disappeared on January 26.

evening,
you missunderstand.. you only have 14 day’s on starter’s, after that your structures are automatically deleted, this is shown on logging into the server and messages ingame to leave the starter sytems.

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I’ve been on the server for five years now :slight_smile: I’ve seen various black magic - this is another spell against me :slight_smile: So I’m asking for help, since I don’t know magic :slight_smile:

Good morning, @Sheeva1248.

Bob and Gareth are both correct here. Your ships were deleted because they existed for longer than 14 days in a starter system. As they also mentioned, you must leave the system with your structures to avoid this deletion. Logging in or touching your structures is not enough in the starter systems :slight_smile:
image

Keep in mind that you must leave the entire system. The 14-day decay timer also applies to the orbit sectors. The Alpha, Beta, and other systems named after Greek letters, are the starter systems.

As an exception, I will restore your ships, but note that the timer is still going. If you have more structures, they are next in line to be deleted. You should leave the system as soon as possible.

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This should be highlighted :wink:
It’s not magic. It’s well known to you :slight_smile:

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I log in every week. What 14 days are you talking about? There’s no way to recover? I’ll survive that :stuck_out_tongue: It’ll just leave a bad taste in my mouth. P.S. Stop copying and pasting rules and deadlines – I’m a long-timer on the server; I’ve already been through all of this in 2020. As for artifacts in the starting systems, I’m not the one to tell you about them – there’s been black magic there every week since RE 2 launched.

Thanks for your help - from now on I’ll be afraid to fly to the start and help newbies :slight_smile:

I feel like you didn’t properly read my message or maybe it’s a language barrier, so let me quote myself to make it more clear.



There’s no copy-pasting at all in any of messages in this post. Just people who are spending their free-time trying to explain the problem to you, despite the fact that there are constant messages ingame warning you about this, and with years on HWS you should already know about it.


Empyrion and Reforged Eden have plenty of bugs, sure. But that’s not what happened here. The deletion of your structures happened intentionally to make room for new players in the starter systems, and could have been easily avoided :slight_smile:

No problem. You can fly to the starter planets, but you cannot stay there. In your case, it’s very clear that you’re staying there, which will result in your structures being deleted.

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