======= NOTICE FOR HELP =======
What happened?
=> Submitting on behalf of another player. He is unable to submit a ticket because the fourms tell him “Access Denied”
He is extremely new, and appears to not fully understand the layout of POIs yet. Due to my inability to get to him phsyically (he is located on a tutorial planet) I request administrator help on his behalf.
Player is stuck in a POI with glitched terrain. He is unable to locate the exit, and has lost his backpack several times. He has his backpack and a ship on the surface that he can’t get to.
I believe the exit is unfortunately blocked up with terrain due to the glitch. He got into the POI by falling down a hole he can’t jump out of again.
Player(s) with issue? (steam name)
=> Player name is “LT” and steam id is: 76561198045572330
Server? (EU or NA)
=> NA
When did it happen? (Use server time: type ingame cb:time)
=> Thursday 16 July 2020 9:34
On which Playfield?
=> Pirate Tutorial
Structure Name(s)?
=> Abandoned Bunker POI
Structure ID(s) (Open ingame console and type di)?
=> Unknown
How can we help you now?
=> Teleport the player character to a safe zone nearby. If you could, please move his ship and his player character to Pirate HQ, so I can get to him in future should he require help. (Permission from player has been given for the move, btw)
