No access to my base. help!

[Vax]

======= NOTICE FOR HELP =======

What happened:
=> i bought an alien core and now i down own my structure any more. Commands arent doing anything for me.

Player(s) with issue:
=> Vax

Server:
=> NA

Time (cb:time):
=> Saturday, 16 may, 5:37

Playfield:
=> Freelancer HQ

Structure Name(s):
=> Waypoint Station

Structure ID(s):
=> 24316930

How can we help you now:
=> I would like to own my base again! Thanks for your time!

[elzn]

Hit tab then select tab on Right to access properties and set back to private

[Vax]

the tab on the right is grayed out. i cant even access it at all.

[Chaotic]

Alien Core

On HWS you have the possibility to get an Alien Core as a super HighTech Alien Technology® item. Either from PDA missions, rewards, buying HWS Garage ships and recycling them, or with a Support. However, with great power comes great responsibility: WARNING: if you dismantle an Alien Core it will become parts in your inventory. You CAN’T get the Alien Core back out of your structure unless you have EGS Recycle level 5 and recycle your structures! A multitool will ALWAYS break Alien Cores, no…

Stand on the base

[Vax]

what i needed was an admin to come and give me the base back. i was trapped in it. no access to anything. couldnt even open a door. stuck like that for days. but i guess they were too busy or something to respond. so i blew the core… thanks for the help. a+ support.

[Dr.Dark]

Chaotic already told you how to fix it

@RexXxuS

WARNING 1: BEFORE you replace your core, make sure the structure exists already longer than 5 minutes. If not, wait until you see it also on HWS Connect. Then you can remove the old core and enter the new Alien core!

WARNING 2: As soon as you drop the Alien Core in your structure, it is set to “No Faction”, your structures will probably shoot at it (even in PVE), and you can’t access it anymore. Make sure to prepare yourself for it! You may have to wait at least 5 minutes before you can switch it back to you again!

WARNING 3: if you dismantle an Alien Core it will become parts in your inventory. You CAN’T get the Alien Core back out of your structure unless you have EGS Recycle level 5 and recycle your structures!

The best procedure is as follows:

@RexXxuS

• You get the Alien Core
• You want to get the ID of that structure BEFORE placing / replacing the core. Also make sure this structure is not new created. Otherwise wait at least 5 minutes before you proceed.
  2.1 Either by checking HWS Connect > Structure Commander
  2.2 Open your registry, select the structure you want to place the core in and click on statistics. The ID is at the bottom left visible
  2.3 Type “di” in your game console, look at your structure and see top center the ID
• If no server restart is near and no other structures are near, you can replace your old Core with the Alien Core
• You can’t access your structure anymore since it’s set to “No Faction”.
• Now press TAB and go to the Control Panel

All you had to do was open the link he sent you.

[RexXxuS]

@Vax

were too busy or something to respond. so i blew the core… thanks for the help. a+ support.

True, overlooked that ticket because A12 and private stuff is stressful recently.
Also hoped that the Community could help you, which they thankfully did.

I’ve put 1 Alien Core back in your backpack, so you can try again with the Guide provided.
The commands are legacy, but working too sometimes.
We will make it even easier for A12 to use.