No Auto Daily Loot collection on new loot cycle

======= NOTICE FOR HELP =======

What happened:
=> I am not receiving daily loot - at all.

Player(s) with issue:
=> n/a

=> EU/NA

Time (cb:time):
=> n/a

=> n/a

Structure Name(s):
=> n/a

Structure ID(s):
=> n/a

How can we help you now:
=> I am an HWS Elite Patron, and this process is supposed to come to me automatically as a feature (auto-collecting the daily loot). I have had this issue on and off for a long time. I recently had an issue receiving the final ‘100 containers’ in the last daily loot cycle, and now I am not receiving any loot at all per my Daily Activity Log. I would like these, please :slight_smile:

Hello @Katastrophik
sorry for this ongoing issue. The mechanic for the Daily Loot in combination with logged off players, logged on players, Patreon players and passive handout logic is quite complex.
@Hayawen was so kind and reworked it, so it should be delivered at all circumstances every day at 5AM if eligible.
Please keep an eye out and report back how it is now.
Sorry for the previous inconveniences.

No problem @RexXxuS - I know you guys are working on things. I’m not frustrated - just want to keep you guys up to date on how it’s working. As long as I can have the goods I’m missing - that would be great.

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