OCD Level Wrong

[Saghalie]

======= NOTICE FOR HELP =======

What happened?
=> Level shows that I have bought Level 5 OCD, but the game shows I only have level 2. This is probably why I lost all the materials to the ship I recycled.

Player(s) with issue? (steam name)
=> Saghalie

Server? (+ EU or + NA or RE EU or RE NA)
=>RE NA

When did it happen? (Use server time: type ingame cb:time)
=> N/A

On which Playfield?
=> N/A

Structure Name(s)?
=> It is the personal OCD

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Can you make it so that my account is Level 5 for OCD since I did pay for it?

[Dr.Dark]

Good morning, @Saghalie.

@Saghalie

Level shows that I have bought Level 5 OCD, but the game shows I only have level 2.

Can you please screenshot both places where you see the level, because I don’t understand where you mean.

Either way, to get devices back from a recycle you need EGS Recycle level 5+. Not OCD level

[Dr.Dark]

I had time to check now, and I see you have OCD level 5 and EGS Recycle level 2.

All should be OK here