Part of my ship was cut off

[Holo]

======= NOTICE FOR HELP =======

What happened?
=> After fight with legacy ships, when i loot last of them i got inventory screen stuck at opened ship container. (also got disconnect error some time before, near 30 sec). I relog into game and saw part of my ship where container was (and some blocks near it) just accurate cut off like piece of cake. Look at screens:

[Album] imgur.com

[Album] imgur.com

lost some not very expensive loot, but what was that? Can you restore loot in containers lost by this way if it happens with more expensive part of ship… ?

PS: found same situations with other player Square piece of CV missing

Player(s) with issue? (steam name)
=> Holo
(Entity Id: 24176 )

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> near 23:25 26 august

On which Playfield?
=> Aoin
i moved my ship to safe place after that, now in Alpha 1856 VII

Structure Name(s)?
=> Yamato

Structure ID(s) (Open ingame console and type di)?
=> 1920264

How can we help you now?
=> if you can revert this “cut off” with restoring loot in lost containers it will be nice… or atleast just repair ship to template (ship has damaged front part, but i lost more in containers, so it will be fair i think)

[RexXxuS]

Restored it from a backup we had before.
Did you had F4 logistic connected during/before the disconnect?
Was it only disconnect or also Continue & Quit popup error?
Did you return to main menu or ALT+F4 closed Empyrion?
What does “stuck at opened ship container” mean?

[Holo]

@RexXxuS

Did you had F4 logistic connected during/before the disconnect?

yes. i was. There is two actions, PopUp message “cant connect to server” that disapered after ~10 sec and my manual disconnect (normal relogin to game) when i notice F4 window freeze and i was unable change container i was looking at.
Both time i was connected to container, but not sure which container it was.
Im sure i was connected not to vanished container, but im sure exactly one of vanished container was opened at F4 menu in that time. (just opened for look into, not connected)

@RexXxuS

Was it only disconnect or also Continue & Quit popup error?

same message like when we has trouble with DB. D/C message with one button, that was disappeared and game continues

@RexXxuS

Did you return to main menu or ALT+F4 closed Empyrion?

return to main menu, by ESC-exit button (in top-left)

@RexXxuS

What does “stuck at opened ship container” mean?

in F4 menu i saw at left - my current SV harvest container normally and at right i saw only ship’s container name w/o arrow icon for select another containers. content of container also wasnt load - it was empty.
Opened it few times - situation wasnt changed, after that i decide to relog.

[RexXxuS]

Ok thanks. Connect to logistics seems to be a common pattern with missing chunks as well.
It’s happening more often right now, which is very annoying.
But I don’t know why yet.