Patreon access

[Billy-Joe]

======= NOTICE FOR HELP =======

I purchased an “elite” membership, I followed all the steps, but I stopped at step A, that is, I can’t log in with patreon, (a window opens asking me if I want to log in with google, apple, facebook and email, but when I click nothing happens) can you help me please?

[Dr.Dark]

Good morning, @Billy-Joe. Welcome to HWS.

I’m guessing you’re using the ingame browser to do it? If yes, don’t use that for anything payment related.
It’s a cookieless browser, so you can’t login the way you’re trying to.

Use a real browser

If you are using a real browser, then try with another one.

[Billy-Joe]

Thanks for the reply, I’m trying to log in with another browser but nothing changes, this is the message I get: HWS Forum would like to…

• View campaign information, including description and benefits
• View your pledge information, including name, email + shipping address, pledge status, and pledge amount
• View Patreon account information
…including full name, email address, connected social accounts, Patreon profile/page, and description.

[Billy-Joe]

my account is valid, the payment went through and i am a patreon member, i just can’t connect patreon with the game

[Dr.Dark]

@Billy-Joe

HWS Forum would like to…

Syncronising the forum doesn’t you give any ingame benefits. You just get a little Patron mark next to your name

If you want the ingame benefits, it’s HWS Connect you need to synchronize with. The full guide is here:
https://www.patreon.com/posts/you-became-here-30029700

But you need to go to the https://support.hws.global page, and take it from there.

[Billy-Joe]

I DIDN’T EXPLAIN MYSELF WELL, I HAVE ALREADY TRIED THESE STEPS BUT I STILL STUCK ON STEP A, THAT IS, I CAN’T CONNECT PATREON TO HWS TO GET THE BENEFITS. IF I TRY TO DO IT, IT TELL ME IT’S OK BUT I DON’T SEE THE BENEFITS

[Dr.Dark]

You deleted our support template in this ticket, so I can’t check. Create a new ticket without deleting it please.

https://help.hws.global.

[Billy-Joe]

I purchased an “elite” membership, I followed all the steps, but I stopped at step A, that is, I can’t log in with patreon, (a window opens asking me if I want to log in with google, apple, facebook and email, but when I click nothing happens) Patreon tells me I’m a member so I just need to link my account to get the benefits but I can’t. please help me

[Bob]

common issue,

1st, start with a different browser.

2nd, make sure this browser is not already signed into patreon.com (it doesn’t link properly if ur already signed in)

3rd, try the link process again on the supporter page.

4th, seeing fireworks = mission complete

5th, run co:info command in game to make sure patreon level has increased.

[Dr.Dark]

I can’t help more until you create a new ticket and fill out the template.