Patreon Upgrade to Master not showing

[Nexus]

======= NOTICE FOR HELP =======

What happened?
=> I originally signed up for Elite. Yesterday I upgraded to Master (did the payment of $8 to upgrade). At Clone X7 and am only seeing her say that I’m Elite.

Player(s) with issue? (steam name)
=> Nexus

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 12/4/2023 21:40

On which Playfield?
=> ECC

Structure Name(s)?
=> n/a

Structure ID(s) (Open ingame console and type di)?
=> n/a

How can we help you now?
=> Change Patreon status to Master from Elite. Patreon’s website shows it but Clone X7 is saying I’m only Elite.

[RexXxuS]

you have to link your Patreon account in HWS Connect, so the system recognizes you.

See here: https://www.patreon.com/posts/30029700

[Nexus]

I am linked already. I did follow the instructions just now and then after being logged into HWS:Connect I selected RE NA and then clicked “Support Us”. The “Show Patrons |· Thanks to our Patrons” button didn’t show up and no button to link.

[RexXxuS]

The ingame name “Nexus” is currently not linked. Otherwise it would show up in the Thank you list.
You have to click on “Show Patrons”.
then the yellow button:

[Nexus]

Okay - I was able to do the link (I was selecting the “Support Us” button at the bottom center - not top left. It showed again that I was link as Elite (I had changed to Master last night). I was looking at the Faction rep that is part of Meta membership and decided to upgrade to that. That went through and I did the re-link again - this time it now shows Master, but not Meta.
I have to run - pick up my son. I’ll check again tonight. Thanks.

[Nexus]

Now it looks like it is fixed. I’m seeing all the rewards for up to Meta. Thanks - this can be closed.

[RexXxuS]

Thanks a lot for your support.
You can get the benefits ingame at the EGS HQ on the ECC planet at the lady on 1st floor.
Have fun