======= NOTICE FOR HELP =======
**What happened:Not received penthouse in NA-West. Not showing in structures either.
**Player(s) with issue: rick85322
**Server: NA
**Time (cb:time): 02:06 Friday July 27
**Playfield: na
**Structure Name(s): na
**Structure ID(s): na
**How can we help you now: Could you please assign me a penthouse in West-NA and a safe ride there 
as a player i love donations 

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@RexXxuS or @Jascha will be looking at it soon for you…
realy need an NA moderator 
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Good Morning @rick85322
sorry for the delay!!
I assigned a Penthouse new to you in Penthouse West.
Please fly into that planet, open your registry and activate “Show private structures”.
The look on the map.
Let me know if it worked please.
Thanks again a lot for your support!
Unfortunately, it didn’t work.
I just got to Penthouse-West, turned on “private” in registry, and nothing shows-up.
The penthouse doesn’t show-up on my map, in my registry or in my structure commander on HWS-Connect.
Please advice on how to proceed; parked in my CV in Penthouse-West while waiting.
—> Parked CV at desired penthouse location, if possible, thank you.
Oh, sorry 
I applied one house now near you.
Does this work?
Yes, it worked, I am now unloading stuff inside the penthouse.
Thank You.

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