Problem downloading HWS RE 2.0 EU "_shareddatazips" file, freezing on download

======= NOTICE FOR HELP =======

What happened?
=> For the server HWS RE 2.0 EU the file 10558808337416035651.zip in the folder “_SharedDataZips” download gets randomly interrupted as I download it and it will never resume (tried leaving it there for 5 hours, in the loading screen, nothing happened). When I delete it and restart the client and try to login to the server HWS RE 2.0 EU it will try again and get interrupted again. At random % it freezes. If i don’t delete it and try to login again I have missing icons. My download speed is more than adequate, if it wouldn’t freeze it should be complete within 1-2 mins.
Player(s) with issue? (steam name)
=> TTD

Server? (+ EU or + NA or RE EU or RE NA)
=> HWS RE 2.0 EU

When did it happen? (Use server time: type ingame cb:time)
=> Every time I try to login. I had to redownload the client due to failed hard drive and after replacing the drive i downloaded client again and simply tried to login to the server

On which Playfield?
=> N/A

Structure Name(s)?
=> N/A

Structure ID(s) (Open ingame console and type di)?
=> N/A

How can we help you now?
=> Please place the mentioned file on a download site like google drive or similar so I can download it normally, I can’t be the only one with this issue.

Hey, @TTD.

I could send you the files, but it sounds more like a game issue than a download one, to me. If you have the game on Steam, please try to verify your game integrity.
If on Epic Games, please reinstall.

Let me know if that doesn’t work please :slight_smile:

worst case:

2 Likes

The issue is that i lost the file and the whole contents of my hdd i had the game on, when it failed. After replacing the hdd I redownloaded the whole game on the new (ssd now) drive and simply tried to log in and the aforementioned happened. Anyway thanks for the link, i will download it and place it manually. The odd thing is that i’m using a mobile router for internet as i did the firat time i downloaded the file which might be the issue since there is bad weather now contrary to last time - i essentially play through mobile internet, 5G. But there are no dc issues so far, esp since the initial lag on launch has largely passed.
Tyvm again for the help.

Do the same at work, using 5g/4g, and with server download, it fails more than it works …

Always do the manual download :smirk:

Hope it worked for you now :grinning:

Okey dokey, my precious beloved icons are back :smiley:
Thanks a ton for the help!!!
(You can consider this post as “matter resolved”)

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