Reclaiming a meta manor

[BobTheGimp]

======= NOTICE FOR HELP =======

What happened?
=> When the Manors were reset on Meta, the one I claimed was reset but I cannot claim it again as the system already has me checked as having previously claimed a manor. The playfield wipe also wiped mu Spawn ship

Player(s) with issue? (steam name)
=> BobTheGimp [ID34013]

Server? (+ EU or + NA or RE EU or RE NA)
=> HWS+ NA

When did it happen? (Use server time: type ingame cb:time)
=> Around 10:00 ish, I was offline

On which Playfield?
=> ECC Meta

Structure Name(s)?
=> HWS Residence BlackManor 19429
BobTheGimps 49009

Structure ID(s) (Open ingame console and type di)?
=> BlackManor old ID 19429, New ID 71022
SV: 49009

How can we help you now?
=> If you can either reset my claimability or set the new manor to me. If possible restore my SV.

[Dr.Dark]

Thanks for the ticket, @BobTheGimp.

I set the penthouse back to yours and restored your ship.

[BobTheGimp]

Hi Dark, Thanks for the SV back, it even had the same cargo in the boxes. The BlackManor ID 71022 is still admin, it did not take the setting to me.

[Dr.Dark]

No problem.

Let me check your penthouse again.

[Dr.Dark]

There we go, I found the problem. Now it yours ^^