Recycled Ship Did Not get Alien Core

======= NOTICE FOR HELP =======

What happened?
=> I recycled one of my CV’s to retrieve the alien core and I got a normal core instead. I am OCD 5 and had plenty of room in my connected container and OCD. The issue is I got a core but it was a regular green core, not the alien core.

Player(s) with issue? (steam name)
=> Zerocool

Server? (EU or NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> around 18 October 4:45 server time

On which Playfield?
=> Ouraam Sector

Structure Name(s)?
=> Starboard Module

Structure ID(s) (Open ingame console and type di)?
=> 903348

How can we help you now?
=> Please restore my alien core to me.

no duplicated ticket please!