Request Support to Fix my issue

[MrPeterbarron5842]

======= NOTICE FOR HELP =======

What happened?
=> I was asked to clear my cache before going to Requiem plant which was created by ReX for our faction now x2 of my complete blueprints arent complete or showing as completed

Player(s) with issue? (steam name)
=> Mouseinator5842

Server? (EU or NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> 27 June 15:29

On which Playfield?
=> Requiem - SUP system

Structure Name(s)?
=> Mousey Massive & Vanir T2

Structure ID(s) (Open ingame console and type di)?
=> Not in the game yet

How can we help you now?
=> Can you assist with spawning them in for me or giving me the materials i saved up last season to complete these BPs. Your help in this matter is much appreciated

[Dr.Dark]

Hey, I don’t know who or why you were told to clear your cache, but:
When clearing your cache, find the right Cache folder, and then delete SharedData, Playfields and Players.
Blueprints are stored locally on your PC, in the cache folder Blueprints. If you delete that, your ready-to-spawn blueprints are gone.

There’s no way to give them back because there are no logs about it and the ships technically never reach the server.
Therefore, do not ever clear the Blueprints folder from your Cache.

I sadly don’t think we can help you out here