Dear HWS Community @everyone
Jascha and I spent some hours now and it looks like many different events triggered a corruption on RE EU.
RE NA seems fine after some checks, which I just started again.

A mix of patch + server restart + backup somehow corrupted a crucial file in the RE EU savegame. Since this file depends on structures and the database though, it means we have to do a full rollback.
So currently we do the rollback from 10:00 today, where everything worked, so ~3 hours got rolled back for some players.
Unfortunately this game’ save system is file driven and windows hates many files instead of one large file. So the copy part will take some hours I guess.
Once it’s done we start RE EU. Sorry for the inconveniences.